Marrakeche Crafts online store offers Free express shipping For All Orders.
Except for some countries in Africa, Asia, Latin America, Australia and New Zealand
The time it will take to receive your order depends on your location and the item (s) requested.
All shipments take place in two stages: processing and transit.
Processing and packing times are estimated from 24 to 72 hours. This does not include requests placed on the weekend.
Timeframes depend on your order date and your location.
- USA 2 – 4 days
- Europe 2 – 3 days
- International 4 – 10 days
After a successful order, we receive shipping informations and fulfilment process that is actualy takes from 3 to 5 business days, before deposing your package to our the shipping provider.
After placing the order on the online store, you immediately receive an order confirmation by your email with your order details on it.
Marrakeche Crafts store has secure payment powered by Stripe and PayPal.
Wishlist is a page where your favorite products are saved. you just need to click on the heart icon placed on the product page to save it for later. you will find all your saved products under account page.
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 30 days
The Goods are in the original packaging
The following Goods cannot be returned:
The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
For more informations about return policicy please refer the this link.
Get answers to all the questions you might have.
Our team is pleased to provide the necessary assistance regarding our online sales. We are available to answer any inquiries you may have during our operating hours of Monday through Friday, specifically from 09:00 to 21:00 UTC +1. Please feel free to reach out to us should you require any assistance or have any concerns. We aim to provide the best service possible to ensure a smooth and satisfactory transaction for our valued customers.