SHIPPING & DELIVERY POLICY

Last updated March 12, 2022



This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://www.marrakeche.com/terms-and-conditions/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Shipping on all orders

We offer free Express Shipping on all orders for customers located in: Canada, United States (US), Australia, New Zealand, Andorra, Belgium, France, Gibraltar, Monaco, Spain, Germany, Italy, Luxembourg, Netherlands, Portugal, San Marino, United Kingdom (UK), Vatican, Cyprus, Austria, Denmark, Finland, Greece, Guernsey, Iceland, Ireland, Jersey, Liechtenstein, Malta, Norway, Sweden, Switzerland, Turkey, Bahrain, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, United Arab Emirates, Mexico.

Expedited Shipping Fees

We also offer expedited shipping at the following rates:

Shipping Method

Shipping Fee


DHL Express Shipping USA (eligible countries only)
2 – 4 Business Days

Free

DHL Express Shipping EU (eligible countries only)
2 – 3 Business Days

Free

DHL Express Shipping Worldwide (eligible countries only)
4 – 10 Business Days

33 USD

Countries not eligible to Free Shipping
5 – 10 Business Days

45.35 USD

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

Once your order is fulfilled we will send you a tracking number by email.

DO YOU DELIVER INTERNATIONALLY?

We offer worldwide shipping. DHL Express Shippingis valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://www.marrakeche.com/return-and-refund-policy/.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Email: info@marrakeche.com